Shipping policy

Delivery of the goods shall be free of charge in Germany. For Austria, Switzerland and other EU countries, the shipping costs shall be calculated at checkout.

Service partner

As a rule, we send all shipments by DHL parcel.

Delivery times

Unless otherwise stated in the item description, the goods will be delivered in Germany within 1-5 days; for deliveries abroad, within 3-8 days after order confirmation (in the case of agreed advance payment, after the time of your payment instruction).

Please note that there shall be no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a single consignment unless we have made other arrangements with you. In such a case, the delivery time shall be determined by the item with the longest delivery time that you have ordered.

Returns

In the event of a return, please get in touch with us via the contact form or your customer account.